Handling XML Reserved Characters

One of the more common support questions we receive from RPG-XML Suite users is: How can I use XML reserved characters in my XML request or response? This article was originally posted on our RPG-XML Suite product website. The following XML produces parsing errors: <CompanyName>Smith & Doe Incorporated</CompanyName> What do I do? The questioner is referring to […]

Cloud 9 Telephony Integration with Five9

This article was originally posted on our RPG-XML Suite product website. As we continue to explore the business partners RPG-XML Suite is used to communicate with, this month leaves us on Cloud 9 with Five9! One of our existing customers is currently utilizing web services by Five9 to integrate and automate their internal call-center telephony processes. How can […]