OK, maybe not. Nice beard anyways.
I sell software for a living. It’s a great living – one that regularly connects me with different personalities from all over the globe.
I’ve never met Jesse – aside from sitting about 8 seats away from him at Target Center during a Timberwolves game. Hopefully if the opportunity arises again he’s found a razor.
“Minnesota Nice”…a phrase many of us are familiar with. Yet, as Minnesotans, are we really nice?
I recently scheduled my first oil change at Snell Motors, a GMC dealership in Mankato, Minnesota. It was scheduled for 8:00am, immediately after I dropped off my kids at school. This was my first Snell service “experience”.
I pulled into the automatic garage door service entry and parked my car in their heated garage on a freezing day. The manager at the counter saw I had my laptop and iPhone with me. He assumed I was looking to get some work done while I waited. He was right. He directed me to a private lounge with 3 leather sofas, 2 barstools, coffee tables, coffee and an office phone. The manager personally escorted me to this lounge which he said was more “private”. I like private. I quickly found 5 different wireless access points and started cranking out emails and developed a software price quote. After a few minutes the manager came back and said, “I noticed your car is a bit dirty. Is it OK if I run it through the car wash? No cost”. Umm…let me think, sure.
50 minutes later I was out of there. Yeah I know 50 minutes is longer than the “10 minute Jiffy Lube””, but I’ve never had a Jiffy Lube only take 10 minutes. Plus, I got my tires rotated, a car wash, and guess what? If I continue to have my vehicle serviced there at regularly suggested intervals, they will replace my tires when worn for free. I can make that work.
I left thinking, “That was a good Minnesota Nice experience”, and it crystallized why we do what we do at Krengeltech. There are various days over the course of a year I find myself thinking, we’re not going to make a dime on this project. And then I realize we’ve established our loyal customer base in many circumstances because we’ve dropped everything to make our customer’s problem our immediate primary focus. GotoMeeting has placed us smack dab on a customer’s server 2 minutes after they call asking for help. No you don’t need to already be a customer in order to have one of our lead software developers jump on your machine and implement a working solution to your technical challenge (although we certainly hope our responsiveness and expertise naturally leads to you saying, “Sign me up”)!
So if you’re looking for a quiet, professional working environment to change your oil, rotate your tires, and get the next set for free, check out Snell Motors.
If you’re looking for a team of software engineers to immediately take control of your technical challenge and make it their own, check out Krengeltech. We’re hoping to send you away with a “Minnesota Nice” experience that can be featured on the next blog post of your own.
Or was it, you betcha?